Shipping & Returns
Whats your return / refund policy?
We accept returns on all faulty items. We cannot not accept fit based returns - we always list measurements & a fit description with our products so customers can check sizing before purchase.
Don't hesitate to email us with any questions - email@example.com
Where do you ship?
Worldwide, fast and tracked. We have temporarily suspended shipping to some EU countries while we work on a solution for the new brexit rulings that is fair for our customers, more info below. any questions email firstname.lastname@example.org
EU Shipping List & Brexit
We have resumed all shipping to:
Germany, France, Ireland, Italy, Austria & Netherlands (import taxes may apply)
Unfortuntely due to new brexit rulings customs duties may apply, and must be paid by the customers on arrival in order to receive goods.
How much does shipping cost?
Standard Shipping - £3.75 (Royal mail 48hr tracked, sent out within 3 days of purchase)
Next-Day Delivery - £6 (DPD Next-day, fully tracked) - Most popular option
EU Express - £17-20
International Express Shipping £20 - £40 (DPD by Air, fully tracked)
Any questions or special requests email - email@example.com
How long will my order take to ship?
Standard Shipping - 2-7 Days (Royal Mail strikes may cause delays)
Next-day Delivery - 24hrs if ordered before 3pm (Mon-Fri) - Use this service for guaranteed delivery before CHRISTMAS
EU Express Shipping - 3 - 7 Days
International Express Shipping - 3 - 10 Days
I saw something on website but now cant find it?
All our stock is one off pieces. When something sells it will automatically be removed from the site. We upload regular new stock, so best to check back daily to see if another one pops up
Which payment methods do you accept?
We accept all major Credit and Debit cards, as well as PayPal and Apple Pay.